Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free refund policy.
Eligibility for Refunds: To be eligible for a refund, you must request it within 30 days of receiving your order. The item must be in its original condition, unused, and in the original packaging with all tags and accessories intact.
Refund Process: To initiate a refund, please contact our customer service team with your order number and reason for the return. We will provide you with a return authorization number and instructions on how to send the item back. Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Non-Refundable Items: Certain items, such as personalized products, perishable goods, and intimate apparel, may not be eligible for refunds unless they are defective. Please check the product description for specific return eligibility.
Defective Items: If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or a full refund, and we may cover the return shipping costs in such cases.